Please email us at firstname.lastname@example.org to discuss your options. We want to work with everyone to ensure 100% satisfaction.
Merchandise must be returned within 30 days of receipt.
Merchandise must be unworn and unwashed.
Merchandise must have all tags attached.
Any merchandise marked "Final Sale" cannot be returned.
Hair accessories, hats, opened makeup, earrings, underwear and bodysuits cannot be returned.
All footwear returns must include the original shoebox in its original condition, without postal labels.
Returns for store credit will be processed free of charge, while returns for a refund to your original payment method (i.e. credit card, PayPal) will require a handling & processing fee of $5.99, which will be deducted from the amount to be refunded to you. Original shipping charges are non-refundable.
Email us at email@example.com
Package your item(s) using original package.
Ship your package back within 30 days of receipt to:
Fox & Tots
1222 Via Belcanto
Refunds and Processing
Refunds will be processed within approximately 7 business days after we receive your return.
Original shipping charges are non-refundable.
Store Credit can only be used online at our website, www.foxandtots.com
Store Credit cannot be transferred to another person or account.
Please treat Store Credit like cash.
Store Credit may not be purchased and is only provided when previously purchased items have been returned and you have selected "Store Credit" as the refund method.
Store Credit may be used to purchase gift cards to our store.
Any purchase amounts that exceed the value of the Store Credit will require an additional method of payment for the remaining balance due.
Store credit never expires.
Store credit is provided in U.S. Dollars.
For more information about Store Credit, please contact Customer Care via email at firstname.lastname@example.org